Blog

How Our Customers Drive Demand for Digital Credentials

Written by Credly | Mar 2, 2023 11:02:15 AM

While we discuss the specific growth at Credly that earned us our spot on the Fast 500™ in our recent press release, we’d like to highlight some people that directly contributed to this success: our customers.

 

The increased demand for skills-based learning and hiring at scale

For the last few years, the focus on skills has been steadily rising as a key trend in the human capital arena. In this time, short-form credentials have grown rapidly in the way they’re used to source, engage, and promote talent based on actual skills.

 

“There has been a massive shift in the way companies now think about both incumbent and new talent—with a strong focus on retention, upskilling, talent mobility, equity, and the demand for a more human company culture.”

— Credly CEO, Jonathan Finkelstein

 

When our customers issue digital credentials to help their constituents connect to professional opportunities, or to engage or source talent based on skills, they are fueling the global movement towards skills-based recognition and hiring.

In addition to driving demand for skills, our customers’ use of digital credentials make a direct impact on the future of the workplace, helping to remove barriers to talent mobility and acquisition and build more diverse, inclusive, and equitable workforces.

 

How our customers influence our definition of “innovation”

As our customers know, the Credly network is used to issue and recognize their earners’ digital credentials.

At Credly, the customer experience goes beyond the platform. The service and focus on implementation and continued engagement with our customers is an essential part of our solutions.

 

"Our customers’ insights and ideas have shaped what we’ve achieved in 2021, and directly influence what we will do together in the year ahead."

— Credly CEO, Jonathan Finkelstein

 

As our team puts together roadmaps and releases, our focus revolves around creating the best possible experience for our customers. The rapid growth for which we are being recognized by Deloitte has been driven by the growth and success of our customers.

Each update to our platform involves customer interviews and user testing our new features in feedback cycles, as well as cross-team collaboration between product and customer success to hear and share how people are using Credly.

Without these strong customer relationships, we wouldn’t be able to deliver these high quality experiences.

As we continue to foster strong relationships with our customers and pursue our vision for a world in which every person achieves their full potential on the basis of their actual skills and abilities, we want to take this moment to pause and thank our customers for their trust in us and their ongoing contributions and dedication to this movement. Thank you.