G2 Fall Reports 2023: Credly Acclaim Named Leading Digital Credential Management Software

We are proud to announce Acclaim’s remarkable rankings in the recently released G2 Fall 2023 Reports. We have received various recognitions in the digital credential management software category, continuously establishing ourselves as pioneers in the sector.

Overall Excellence in Digital Credential Management Software 

We have emerged as the standout performer by securing a leading position in the Grid® Report for Digital Credential Management Software Category, receiving a high customer satisfaction score and having a large Market Presence. 99% of users rated us 4 or 5 stars and 94% of users said they would be likely to recommend Acclaim. This accomplishment reflects our unwavering commitment to delivering cutting-edge solutions that drive innovation in the industry. 

'‘Credly by Pearson are an incredibly friendly company to deal with. They understand what we need to make our training business work." - Steve H.

"We received outstanding customer support from Credly by Pearson, from initial contact to maintenance." - Michelle W.

Mid-Market Digital Credential Management Software Leader  

We also secured the first position in the Mid-Market Grid® Report for Digital Credential Management Software, with 100% of users rating us 4 or 5 stars and 94% of users saying they would be likely to recommend Acclaim. 

This reflects our commitment to providing top-tier solutions tailored to meet the unique needs of mid-market businesses. 

Momentum Leader

This Fall, we have once again secured the position of Momentum Leader! This achievement is driven by our focus on end-user-oriented product attributes, as evidenced by rave user reviews, the immense popularity reflected in the number of reviews, the quality and freshness of these reviews, and customer satisfaction with administration-specific product features. We have an impressive NPS (Net Promoter Score) and are committed to ensuring our customers are satisfied, setting industry standards in digital credential management.

Best in Class: Ease of Use, Quality of Support, and Ease of Setup

We are proud to be the trusted choice of over 3,500 certification, assessment, education, and training providers who rely on us to issue their credentials. What sets us apart and earns the trust of these organizations is the unparalleled satisfaction our users experience. Our impressive NPS of 76 is above industry averages, reflecting the exceptional value we bring to our clients. This sentiment is further echoed in the highest scores for areas including "Ease of Use", "Quality of Support" and "Ease of Setup" compared to other digital credential management software.

"The onboarding program was really good. The pathway was built well with easy-to-follow video and documentation content." - Verified User in Computer Software, Quality of Support 

"Credly Acclaim's platform is user-friendly and their customer service is top-notch! Danielle and Ramona are incredibly responsive to all my needs and work diligently to build meaningful relationships with their customers. I feel it is a true partnership." - Kelli G.

Thank You to Our Customers 

We are proud to have received recognition for our commitment to excellence, customer-centric approach, and continuous innovation in the digital credentialing industry, as highlighted in the G2 Fall 2023 Report. Our success is a testimony to the trust and support of our valued customers who have chosen Acclaim as their preferred credentialing platform for driving their business forward. Moving forward, we remain committed to building upon this success and pushing the boundaries of digital credential management to achieve even greater heights.

For more reviews on Credly Acclaim, please visit https://www.g2.com/products/credly-acclaim/reviews

If you want to learn more about Acclaim's world-class features, speak to our team today!

What are the G2 Fall Reports 2023?

G2 Reports help you discover the right solutions to solve your real-world business problems. Learn about software and services, compare aggregated review scores on the technology you’re evaluating, and compare solutions to find the best fit for you. Use G2 Reports to pinpoint the right tools for your business, inform business cases for software purchasing, and provide insight into the trends in the technology categories you need to know about.
More here: https://research.g2.com/market-reports