Problem-Solving 

Communication Skills

 Troubleshooting

Verbal Communication Skills

 Leadership

Our research shows that the top 5 most demanded skills in IT roles are all soft skills. This is consistent with a recent study by Pearson, which emphasizes that although technical proficiency is still highly valued, human-centric skills will be more crucial in the present and near future.

Where technology is rapidly evolving with new software, hardware, and systems, IT professionals require strong problem-solving skills to diagnose, communicate, and effectively resolve these technical changes, contributing to the rise in the need for soft skills. 

* Data source: Pearson Labor Market Data

References:

1. Review of publicly funded digital skills qualifications

2. Closing the Digital Skill Divide

3. 5 ways we can develop the digital skills our economy needs

4. Global Data from IBM Shows Steady AI Adoption as Organizations Look to Address Skills Shortages, Automate Processes and Encourage Sustainable Operations

5. Survey reveals AI’s impact on the developer experience

6. Soft Skills Play Significant Role in Success of IT Professionals

7. Tech at the edge: Trends reshaping the future of IT and business